Kudos to What Geeks

I dreaded an endless cross-vendor finger-pointing maze when when the Microsoft documentation for securing a wireless network contradicted the Linksys documentation, and the Microsoft rep tried to send me to Fujitsu.
At that point, I gave up on the vendors and called Whatgeeks a rental help desk service that promised assistance at $.99 per minute. The Whatgeeks tech support person was superb. He helped me through configuring security for a network with several versions of Windows and different speeds of network cards. Then he helped with another network misconfiguration. The tech was polite, informative, knowledgeable and efficient. What great customer service. Highly recommended.

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