Thanks to the techs at PC Guru on South Lamar, and no thanks to Fujitsu. The inside portion of the power connector was loose and needed resoldering. I needed to hold the power cord at an angle just so to keep it from depowering, and it didn’t seem that far from not working at all.
\nI called Fujitsu tech support. The repair would take 5-7 days. The guy on the service line wanted a deposit of $100, and said the repair would be up to $600, if they determined I did anything that broke warranty.
\nAnd the kicker — they wanted advance permission to reformat the hard drive<\/i>. “Why on earth do you want to reformat the hard drive?” “We want to do the best possible job at warranty service. ” “Sure, we’ll mow the lawn. Please give us advance permission to cut down the trees if we need to.”
\nAt PC Guru, the repair was $120 with one-day turnaround. Nobody threatened to reformat the hard drive. What a pleasure to deal with real live geeks, who chat about Linux in the background, and are authorized to use their brain on the job.<\/p>\n","protected":false},"excerpt":{"rendered":"
Thanks to the techs at PC Guru on South Lamar, and no thanks to Fujitsu. The inside portion of the power connector was loose and needed resoldering. I needed to hold the power cord at an angle just so to keep it from depowering, and it didn’t seem that far from not working at all. … Continue reading “Laptop back from the shop”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[5],"tags":[],"class_list":["post-607","post","type-post","status-publish","format-standard","hentry","category-tech"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/prDRq-9N","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.alevin.com\/index.php?rest_route=\/wp\/v2\/posts\/607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alevin.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.alevin.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.alevin.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alevin.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=607"}],"version-history":[{"count":0,"href":"https:\/\/www.alevin.com\/index.php?rest_route=\/wp\/v2\/posts\/607\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.alevin.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=607"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.alevin.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=607"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.alevin.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}